Today, I want to send an overnight letter to FedEx Corp. In that letter, I would suggest that paying attention to the competition (that is, UPS) often makes business sense and can save a company money.

Because, if FedEx had paid attention, it might have avoided a lawsuit filed against it by the Equal Employment Opportunity Commission (fondly known by us insiders as “the EEOC”).Continue Reading EEOC Sues FedEx Over “Fully Healed” Return-to-Work Requirement